Delivery
Order before 4 PM on weekdays, and we'll ship your order the same day. Within the Netherlands and Belgium, your package will usually arrive within 1-2 business days. For other countries, it may take a little longer.
As soon as your order is on its way, you'll receive an email with a track & trace link. This way, you can follow your package. Soon after, your little charmer can shine in their new outfit!
During holidays and promotions, please allow for longer delivery times. Do you have any questions? Email us at info@mrloutre.com . For delivery questions, please contact the delivery service.
The Netherlands
Free shipping on orders over €75
€5.95 shipping costs for orders under €75
Belgium and Germany
Free shipping on orders over €100
€6.95 shipping costs for orders under €100
Denmark, France, Luxembourg, Austria and United Kingdom
Free shipping on orders over €150
€9.95 shipping costs for orders under €150
Other European countries (EU members)
Free shipping on orders over €150
€12.95 shipping costs for orders under €150
Other countries
Free shipping on orders over €200
€24.95 shipping costs for orders under €200
*Please note! Ordering outside the EU? Some countries charge customs fees or other taxes. These fees are not included. Mr. Loutre cannot be held responsible for these charges. Please note that customs in some countries can hold packages for up to 30 days.
** If you return part of your order, causing the total amount to fall below the free shipping amount, we will still charge you the shipping costs.