Delivery

After we have received your order, we will start working for you as soon as possible. If you order on workdays before 23:59, we will ship your order the next day at the latest.
We ship worldwide! For packages within the Netherlands and Belgium, the delivery time is usually 1 to 2 business days. For deliveries to other countries, this often takes a little longer.

We will notify you via the email address you provided when the package has been handed over to the delivery person, after which you will receive a track & trace link to follow your package. Shortly afterwards, your charmer can shine in his new outfit!

During holidays and promotions, please allow for longer delivery times. For questions about your order, please contact us at info@mrloutre.com . If you have questions about the delivery of your order, please contact the delivery person.

Shipping in Netherlands

€4.95 for all orders < €50
Free shipping for orders €50 and above
Delivery in 1 to 3 working days

Shipping to Belgium or Germany

€4.95 for all orders < €50
Free shipping for orders €50 and above
Delivery in 3 to 5 working days

Other European countries (EU members)

€12.95 for all orders < €150.00
Free shipping for orders €150 and above
Delivery in 5 to 10 working days

Other countries

€25 for all orders < €150
Free shipping for orders €150 and above
Delivery in 5 to 15 working days

Attention! Are you ordering outside the EU? Some countries charge customs fees or other taxes. These fees are not included in the shipping costs. Mr. Loutre cannot be held responsible for these fees. Also keep in mind that customs in some countries can hold packages for up to 30 days.