Delivery
Do you order on weekdays before 4:00 PM? Then we will ship your order the same day. Within the Netherlands and Belgium, your package is usually delivered within 1-2 working days. For other countries, it may take a little longer.
As soon as your order is on its way, you will receive an email with a track & trace link. This way you can follow your package. Shortly after, your charmer can shine in his new outfit!
Please note that during holidays and promotions, delivery times may be longer. Do you have questions? Email us at info@mrloutre.com. For delivery inquiries, please contact the delivery service.
Netherlands and Belgium
Free shipping for orders over €75,-
€5.95 shipping costs for orders under < €75
Denmark, Germany, France, Luxembourg, Austria and United Kingdom
Free shipping for orders over €100,-
€6.95 shipping costs for orders under < €100
Other European countries (EU members)
Free shipping for orders over €150,-
€12.95 shipping costs for orders under < €150
Other countries
Free shipping for orders over €200,-
€24.95 shipping costs for orders under < €200
* Please note! Are you ordering from outside the EU? Some countries charge customs duties or other taxes. These costs are not included. Mr. Loutre cannot be held responsible for these costs. Please note that customs in some countries may hold packages for up to 30 days.
** If you return part of your order, causing the total amount to fall below the free shipping threshold, we will still charge shipping costs.